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Our Guarantee

1800GETAWAY takes pride in offering excellent customer service that is matched by fantastic prices and to prove it
we offer the following guarantees.

Service Guarantee

If we do not respond to any travel inquiry within 24 hours we will give "Free" of charge a $50 accommodation voucher. This voucher can be used for $50 off on any accommodation booking of 3 or more nights.

Price Guarantee

If you find a lower published-price for the exact same itinerary, within 24 hours of booking, 1800GETAWAY will:

  1. Refund you 100% of the difference.
  2. Plus, we will give you a $50 1800GETAWAY accommodation Coupon for your next trip*.
  3. Conditions apply*.

Must be booked with same booking source during the same dates and room types. Does not include if price is not available to the general public e.g Memberships, Time Share. Bookings made within 30 days are not a part of the Guarantee however we will endeavour to match any advertised price. Any price must be provided in writing and sent to us within 24 hours of booking for our guarantee to apply.

Satisfaction Guarantee


Rewards Membership